Best AI Tools for Automating Customer Support
admin Seven years ago, I managed a customer support team of twelve people for a mid-size SaaS company. We handled about 400 tickets daily, and despite everyone working flat-out, our average…
AI in Business Automation
How AI Can Streamline Business Workflows
Three years ago, I spent an entire afternoon watching a senior accountant at a mid-sized manufacturing company manually copy invoice data from PDF documents into their accounting system. Line by…
AI Tools for Automating Administrative Tasks
I still remember the moment I realized something had to change. It was 11 PM on a Tuesday, and instead of being home with my family, I was hunched over…
Best AI-Powered Chatbots for Small Businesses
I still remember the phone call from Sarah, who owned a boutique skincare brand. It was 11 PM on a Tuesday, and she was exhausted. “I spent four hours today…
How AI Can Help with Inventory Management in Retail
There’s a moment I think about often. I was standing in the backroom of a mid-sized sporting goods retailer, surrounded by boxes of winter jackets that had arrived three weeks…